Services for Passengers with Special Needs

MTD offers many services for passengers with special needs. In addition to the list below, passengers may also contact Easy Lift, the provider of paratransit service for persons who are unable to ride MTD buses due to a disability. Please call Easy Lift at 805.681.1181 if you think you may qualify.

WHEELCHAIR ACCESSIBILITY

VISUALLY IMPAIRED PASSENGERS

All transfer point bus stops and major intersections are announced by onboard annunciators. Additionally, as the bus approaches a transfer point bus stop, the onboard annunciator announces the bus line number, which is heard externally by waiting passengers. The bus driver will also announce any other stops on request.

The Schedule Guide is available in large print at Santa Barbara’s Braille Institute 805. 682.6222, and at the Transit Center.

VISUALLY IMPAIRED PASSENGERS

All transfer point bus stops and major intersections are announced by onboard annunciators. Additionally, as the bus approaches a transfer point bus stop, the onboard annunciator announces the bus line number, which is heard externally by waiting passengers. The bus driver will also announce any other stops on request.

The Schedule Guide is available in large print at Santa Barbara’s Braille Institute 805. 682.6222, and at the Transit Center.


TELECOMMUNICATIONS DEVICE FOR THE DEAF (TDD)

Users of TDD systems for hearing and speech impairment may receive schedule information by calling 805.681.1181 between 8 am – 12 pm and 1 pm – 5 pm daily.

You may also dial 711 to access California Relay Service.
Santa Barbara MTD Telecommunications Device for the Deaf Logo Image
Santa Barbara MTD Telecommunications Device for the Deaf Logo Image

TELECOMMUNICATIONS DEVICE FOR THE DEAF (TDD)

Users of TDD systems for hearing and speech impairment may receive schedule information by calling 805.681.1181 between 8 am – 12 pm and 1 pm – 5 pm daily.

You may also dial 711 to access California Relay Service.

LOW FLOOR KNEELING BUSES

All buses can be lowered at the push of a button by the driver to make it easier to board.

SERVICE ANIMALS

Service animals such as guide dogs may ride the bus. All service animals must be on a harness or leash at all times and either sit on the floor out of the aisle or be held on the passenger’s lap.


CONTACTING MTD's AMERICANS WITH DISABILITIES ACT REPRESENTATIVE

MAIL

Santa Barbara
Metropolitan Transit District
550 Olive Street
Santa Barbara, CA 93101
Directions

FAX

805.963.3365